According to a Populus Data Solutions survey of 2,000 UK adults by MedCity, 29% of people have booked a GP appointment online, compared with 72% who have booked a hotel stay online and 59% who have gone online to book a train ticket.

The survey, commissioned ahead of the first-year anniversary of the DigitalHealth.London Accelerator, that connects promising health tech companies with London’s NHS, revealed the public’s enthusiasm for the NHS to embrace technology.

  • 56% would be happy for their confidential records to be shared via an encrypted system to support prevention, diagnosis and treatments, for themselves and the wider population.
  • If respondents had a long-term condition, 37% would rather input their data into a mobile app for their clinician to monitor remotely, instead of going to the doctor for regular check-ups
  • 53% would rather watch videos uploaded by a physiotherapist and do exercises at home for an injury, than be placed on a waiting list to see a physiotherapist
  • Having an implant in their body to monitor their health would be of interest to 33% of the population

Technologies including Mira Rehab’s video-game rehabilitation platform; Babylon Health’s AI health monitoring app; and Cambridge Bio-Augmentation System’s ‘USB port’ for amputees, are among those selected for the second cohort of Accelerator, launching today. The programme, that aims to speed up adoption of technology in London’s NHS, supported 31 companies on its first cohort to secure 38 contracts with the NHS over the past 12 months.

The chosen companies aim to build on the success of the first cohort, who have had strong uptake across the capital:

  • Chelsea and Westminster Hospital NHS Foundation Trust, together with its charity CW+, is trialling five digital health solutions including Medopad, a mobile device to monitor heart failure patients at home, and Physitrack, offering remote, video guidance for physiotherapy patients.
  • Guy’s and St Thomas’ NHS Foundation Trust expects to save £2.5 million each year by reducing missed appointments through DrDoctor’s appointment booking app, resulting in ‘no show’ rates falling by 40%.
  • The London Ambulance Service has adopted Perfect Ward, cutting out medicines paperwork for faster ambulance care, that are now being implemented across over 70 ambulance stations in the capital.
  • North West London Clinical Commissioning Groups are tackling diabetes through OurPath; a fitness wristband and 3G connected weighing scales to provide clients with real-time updates to help tackle type-2 diabetes, which achieved an average 5.3kg weight loss in studies.

Hannah Harniess, Programme Director, DigitalHealth.London Accelerator, said:

“With ever-increasing pressures on health and care services, the Accelerator aims to lead companies into the complex world of NHS procurement; speeding up adoption of innovation and ensuring that patients benefit from emerging new technology, more rapidly. We are blown away by the success of the first cohort and our NHS Navigators are keen to get started with this next set of fresh, talented entrepreneurs.”

Zoë Penn, Medical Director, Chelsea and Westminster Hospital NHS Foundation Trust said: “The Accelerator has been a key component of our innovation and quality improvement portfolio this year. We have worked with our charity CW+ to secure some high quality, transformative and patient-centric digital health projects, engaging with over 45 staff across both our hospitals. I shall be looking forward to a second even more successful year.”

Dr Roger Chinn, Deputy Medical Director at Chelsea and Westminster Hospital NHS Foundation Trust, said: “Working with our charity and the accelerator has produced meaningful, well designed digital health projects across the Trust. What I find particularly encouraging is not only how this innovative digital health portfolio complements our quality improvement drive and values, but also how positive its impact has been on all staff and patients involved.”

DigitalHealth.London worked with over 100 senior NHS, commercial and technical experts to assess 127 companies’ business credibility and the likely benefit their innovations could deliver at a pan-London level.


Notes to Editors:

For more information or to arrange an interview please contact Kim Watson, Communications Manager Life Sciences, at MedCity on or call on +44 (0) 7553 374546

  1. Full survey results are available on Dropbox:
  2. London Accelerator Cohort 2 companies are here:
  3. DigitalHealth.London is a collaboration between the three London Academic Health Science Networks (AHSNs); Imperial College Health Partners, UCLPartners, the Health Innovation Network, and MedCity, with support from NHSE.
  4. The DigitalHealth.London/Accelerator programme is receiving funding from the England European Regional Development Fund as part of the European Structural and Investment Funds Growth Programme 2014-2020. The Department for Communities and Local Government (and in London the intermediate body Greater London Authority) is the Managing Authority for European Regional Development Fund. Established by the European Union, the European Regional Development Fund helps local areas stimulate their economic development by investing in projects, which will support innovation, businesses, create jobs and local community regenerations.